learning from experience
Jane Barret at Intellect Business Services tells us why they wanted CSE and its impact on their business.
In this case study the University of Huddersfield (Legal Office) outline why they wanted to achieve the CSE standard, what an impact it has had on their department, and why they chose Assessment Services for their assessment process.
We would like to congratulate the following SME Growth Managers and Business Advisors who are delivering business support across West and North Yorkshire on their
About Your Organisation Wrexham Family Information Service (WFIS) is part of Wrexham County Borough Council and sits in the Children’s Social Care department in the
2020 was a long and difficult year. We wanted to recognise all of our clients that still managed to achieve various standards, despite the ongoing situation.
We were unsure of whether to continue with CSE this year because of work pressure of adapting services because of COVID-19 and also stress of
Conwy County Borough Council’s Environment, Roads and Facilities section has just completed their 3 year Review Assessment against the Customer Service Excellence Standard.
NTU – Student Services Centre Case Study The Student Services Centre (SSC) at Nottingham Trent University (NTU) is the one-stop shop for general enquiries and
Goldsmiths, University of London Case Study The Student Experience Directorate at Goldsmiths, University of London has been working with Excellence Squared / Assessment Services for
Lisburn & Castlereagh City Council Capture The Moment Lisburn & Castlereagh City Council’s Sports Services Unit has been recognised for its excellent standard of customer
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