learning from experience
Why did you wish to achieve the Customer Service Excellence Standard? We were initially made aware of the Customer Service Excellence (CSE) Standard by Simon
Why did you wish to achieve the Customer Service Excellence Standard? We were already aware that we delivered great CS but we wanted to formalise
Why did you wish to achieve the Customer Service Excellence Standard? Our company values are 100% Safe, Right First Time, Complete On-Time, Develop Our People
A recently accredited University shared with us their two best aspects of assessment to the CSE Standard.
Jane Barret at Intellect Business Services tells us why they wanted CSE and its impact on their business.
In this case study the University of Huddersfield (Legal Office) outline why they wanted to achieve the CSE standard, what an impact it has had on their department, and why they chose Assessment Services for their assessment process.
We would like to congratulate the following SME Growth Managers and Business Advisors who are delivering business support across West and North Yorkshire on their
About Your Organisation Wrexham Family Information Service (WFIS) is part of Wrexham County Borough Council and sits in the Children’s Social Care department in the
2020 was a long and difficult year. We wanted to recognise all of our clients that still managed to achieve various standards, despite the ongoing situation.
We were unsure of whether to continue with CSE this year because of work pressure of adapting services because of COVID-19 and also stress of
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