learning from experience
The English Football League Trust supports grassroots football through England. Having a supply chain, EFL felt that the Merlin Standard gave them the structure and recognition they needed.
University of the Arts London, Library Services has achieved the Customer Service Excellence standard. The library services operates over 6 sites and provides students with support in their studies and beyond.
About York Family Information Service York Family Information Service sits within the City of York Council’s Customer and Communities directorate in the Communities and Prevention
Why did you wish to achieve the Customer Service Excellence Standard? We were initially made aware of the Customer Service Excellence (CSE) Standard by Simon
Why did you wish to achieve the Customer Service Excellence Standard? We were already aware that we delivered great CS but we wanted to formalise
Why did you wish to achieve the Customer Service Excellence Standard? Our company values are 100% Safe, Right First Time, Complete On-Time, Develop Our People
A recently accredited University shared with us their two best aspects of assessment to the CSE Standard.
Jane Barret at Intellect Business Services tells us why they wanted CSE and its impact on their business.
In this case study the University of Huddersfield (Legal Office) outline why they wanted to achieve the CSE standard, what an impact it has had on their department, and why they chose Assessment Services for their assessment process.
We would like to congratulate the following SME Growth Managers and Business Advisors who are delivering business support across West and North Yorkshire on their
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