learning from experience
We were unsure of whether to continue with CSE this year because of work pressure of adapting services because of COVID-19 and also stress of undergoing assessment remotely for the first time. However I’m really glad that we went ahead. It was a good opportunity to reflect on what we’d been doing, and because everything we’d been doing had been to support students and staff during COVID-19 crises, I found that we had plenty of recent evidence to be able
Great Yarmouth Refugee & Outreach Support (GYROS) is a registered charity which provide Information, Advice and Guidance to migrant workers; specialising in Immigration, Housing and Debt. They provide training and workshops in a wide variety of areas to support newcomers and the migrant community settle and integrate into the local community. Training and workshops include ESOL, Healthy Living, Arts and Crafts, Self-employment, Employability, CVs and many more. ‘We are really proud to have been reaccredited today. It also ensures that
Chris Trail, Director of Strategy at Charnwood Borough Council talks about the benefits of the Customer Service Excellence Standard to Paul Bridle, Chairman of Assessment Services Ltd.
Three years ago C&K Careers invested in training me to become a matrix Standard Internal Champion. During our recent Accreditation Review, I was able to work alongside the Assessor in planning the programme and conducting some of the interviews; “We found that through acquiring a deep understanding and involvement in the Standard, coupled with our all-year round commitment to it, we could bring even more rigour to the whole Assessment journey and so benefit our company” “Having an Internal