learning from experience
A recently accredited University shared with us their two best aspects of assessment to the CSE Standard.
We were unsure of whether to continue with CSE this year because of work pressure of adapting services because of COVID-19 and also stress of
Conwy County Borough Council’s Environment, Roads and Facilities section has just completed their 3 year Review Assessment against the Customer Service Excellence Standard.
Chris Trail, Director of Strategy at Charnwood Borough Council talks about the benefits of the Customer Service Excellence Standard to Paul Bridle, Chairman of Assessment
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