IAG Standard

What is the IAG Standard?

The IAG Standard is the unique quality standard for organisations to assess and measure their advice and support services, which ultimately supports individuals in their choice of career, learning, work and life goals.

The IAG Standard is the unique quality framework for the effective delivery of information, advice and/or guidance on learning and work. It promotes the delivery of high quality information, advice and/or guidance by ensuring organisations review, evaluate and develop their service; encourage the take up of professionally recognised qualifications and the continuous professional development of their staff.

The Standard consists of five elements that fit around your organisation’s business themes.

The Five Elements...

  • Define Service Offer
  • Quality & Service Development
  • Delivery of IAG service
  • Client Experience
  • Partnership Working

Any organisation which manages, administers and delivers an information, advice, support and/or guidance service to support individuals in their choice of career, learning, work and life goals can become accredited to the IAG Standard. It does not matter whether the service or services are delivered face-to-face, through training, learning, remotely, or through a website.

Organisations that have benefited from working with IAG standards are:

  • Training Providers
  • Universities
  • Further/Higher Education Colleges
  • Schools and Academies
  • Sole Traders
  • Next Step Providers
  • Voluntary and Community Organisations
  • Private Businesses

If you're interested fill out the form below and receive the IAG Standard booklet ūü§©

The following are key terms used throughout the IAG Standard:

The Organisation
This refers to the body which manages, administers and delivers the service and has applied for initial accreditation or accreditation review against the IAG Standard.

The Service
This is the information, advice, and/or guidance provided by the organisation to support individuals in their choice of career, learning, work and life goals.

This refers to people who access the service, whether they are employees of the organisation or external users of the service.

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