Meet the Team

Paul Bridle

Organisations use Paul as an Advisor, Strategic Consultant, Leadership Methodologist, Executive Coach, Conference Facilitator/Moderator, Professional Chairman, Professional Speaker and for conflict resolution. He writes articles, books and columns for magazines and also produces case studies, designs films and learning materials for a variety of clients.

Kathy Leahy

Managing Director

Our resident expert on Information, Advice and Guidance (IAG), Kathy is huge advocate of Quality and her attention to detail is second to none. Kathy has a wealth of experience both as a Consultant and an Assessor on a range of Quality Standards. Her passion for excellence is a major influence on the business and makes her ideal to Head up our Assessment Services business. Oh, did we mention she is also sits on the Bench as a Local Magistrate, so she keeps us in order!!

Gary Swarbrooke

Director/Business Development Manager
A highly experienced Manager/Operations Manager/Quality Manager/Sales who has demonstrated the ability to lead teams of professionals to new levels of success in highly competitive industries including hotels/hospitality and soft services. Proven ability to successfully analyse a units critical business requirements, identify deficiencies and potential opportunities and develop cost effective solutions for improving standards and customer service offerings, increasing revenue’s whilst generating sales.

Edwina Holmes

HR Manager/Customer Service Specialist

Saikah Bashir

Lead on Process + Customer Service Specialist

Richard Adkins

Lead on Finance + Customer Service Specialist

Gita Krastina

Customer Service Specialist

David Bridle

IT Specialist
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