learning from experience
The Families First Quality Award is an established national quality assurance and improvement framework designed to help organisations demonstrate excellence in helping families. Assessment Services
Midland Heart and Customer Service Excellence This case study shows how an organisation can develop a strategy at the corporate level and then make
Chris Trail, Director of Strategy at Charnwood Borough Council talks about the benefits of the Customer Service Excellence Standard to Paul Bridle, Chairman of Assessment
We have moved to new offices: [notice] Unit 8, Business Centre Beeston, Technology Drive, Beeston, Nottinghamshire, NG9 2ND[/notice]
Orignially posted: http://www.pluss.org.uk/blog/2014/04/pluss-achieves-merlin-standard/ Following an external assessment by emqc Ltd in February Pluss are delighted to announce that we have been successful in achieving the
Certification Number 0222
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