A University Shares the Two of the Best Aspects of Their Assessment
A recently accredited University shared with us their two best aspects of assessment to the CSE Standard.
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learning from experience
A recently accredited University shared with us their two best aspects of assessment to the CSE Standard.
Jane Barret at Intellect Business Services tells us why they wanted CSE and its impact on their business.
In this case study the University of Huddersfield (Legal Office) outline why they wanted to achieve the CSE standard, what an impact it has had on their department, and why they chose Assessment Services for their assessment process.
We would like to congratulate the following SME Growth Managers and Business Advisors who are delivering business support across West and North Yorkshire on their achievement of the SFEDI Level 5 Certificate in Professional Business and Enterprise Support Services: Peter MacKenzie-Shaw Paul Collins Rachael Thurlbeck Gill Wilson Sarah Thomas Brad Coulson Edwin Baker Jenny Hill Nicholas White Henry Hopper Heidi Green Congratulations to Tracey Hylton-Burrows from Nottingham City Council has achieved her SFEDI Level 3 Award in Enterprise Mentoring. The
About Your Organisation Wrexham Family Information Service (WFIS) is part of Wrexham County Borough Council and sits in the Children’s Social Care department in the Prevention and Service Development Team. WFIS provides information and advice to families and professionals in Wrexham with children from 0-20 on issues including: Childcare Things to do Education Parenting Children and young people’s services Childcare Costs Services for disabled children and children with additional needs etc Enquirers can contact WFIS by phone, email, social media,
2020 was a long and difficult year. We wanted to recognise all of our clients that still managed to achieve various standards, despite the ongoing situation.
We were unsure of whether to continue with CSE this year because of work pressure of adapting services because of COVID-19 and also stress of undergoing assessment remotely for the first time. However I’m really glad that we went ahead. It was a good opportunity to reflect on what we’d been doing, and because everything we’d been doing had been to support students and staff during COVID-19 crises, I found that we had plenty of recent evidence to be able
Conwy County Borough Council’s Environment, Roads and Facilities section has just completed their 3 year Review Assessment against the Customer Service Excellence Standard.
NTU – Student Services Centre Case Study The Student Services Centre (SSC) at Nottingham Trent University (NTU) is the one-stop shop for general enquiries and gateway to Student Support Services. We have SSC Advisers at all three campuses, who can provide card services, enrolment support, information and guidance on all student matters. We refer and direct students to specialist support services including Health & Wellbeing, Disability Support, Financial Support and International Student Support. With commitment to delivering high-quality services to
Goldsmiths, University of London Case Study The Student Experience Directorate at Goldsmiths, University of London has been working with Excellence Squared / Assessment Services for the last three years. We have been very impressed with the service and support that they have been able to offer us, from initial advice and guidance, a thorough pre-assessment process and regular catch up meetings right through to the on-site assessment stages of the accreditations that we eventually gained. We undertook two awards simultaneously,
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