We are committed to ensuring our assessment process adds value to organisations being accredited by Assessment Services. Our philosophy is;
‘We Care…We Assess…We Add Value.’
We are the sole provider for two Government Standards; the matrix Standard and the Merlin Standard. We are also part of only four assessment centres assessing for the Customer Service Excellence Standard on behalf of the UK Government. In addition to this, we also assess a range of standards in different industry sectors as well as deliver SFEDI Qualifications, including the Service Champion Level 5 Programme.