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learning from experience
In NWSSP, we want our customers to receive a high quality service, focusing on the
customers needs and requirements by delivering excellent customer service. This in turn support the quality of patient care across NHS Wales.
Why did you wish to continue with the Customer Service Excellence Standard? The Planning Delivery team’s vision is to provide an efficient and customer focused
Why did you wish to continue with the Customer Service Excellence Standard? To use an external organisation to benchmark our services against a recognised frameworkof
Press Release Swansea achieves UK first in new ecology standard Swansea Council has become the first UK council to receive recognition against the One Planet
The English Football League Trust supports grassroots football through England. Having a supply chain, EFL felt that the Merlin Standard gave them the structure and recognition they needed.
University of the Arts London, Library Services has achieved the Customer Service Excellence standard. The library services operates over 6 sites and provides students with support in their studies and beyond.
About York Family Information Service York Family Information Service sits within the City of York Council’s Customer and Communities directorate in the Communities and Prevention
Why did you wish to achieve the Customer Service Excellence Standard? We were initially made aware of the Customer Service Excellence (CSE) Standard by Simon
Why did you wish to achieve the Customer Service Excellence Standard? We were already aware that we delivered great CS but we wanted to formalise
Why did you wish to achieve the Customer Service Excellence Standard? Our company values are 100% Safe, Right First Time, Complete On-Time, Develop Our People
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