Our Services

matrix

The matrix Standard is the unique quality standard for organisations to assess and measure their advice and support services, which ultimately supports individuals in their choice of career, learning, work and life goals.

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merlin

The Standard has been specifically designed by DWP to build and maintain world class supply chains for the delivery of services provided to the public.  Assessment Services Ltd’s pivotal role is to assess, monitor and accredit Organisations who have a supply chain and ensure they provide outstanding service.

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Customer Service Excellence

Customer Service Excellence® is primarily aimed at public bodies, providing them with the tools to drive truly customer-focused services. However no restrictions have been imposed on eligibility and the standard can therefore be readily applied in the commercial world where companies need to consistently review their approach and ensure it is truly focused around their customers.

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Our Tweets
RT @matrix_standard: Element 3 of the #matrix_standard is all about #service delivery, is your service defined so that #customers are clear…5 days
RT @matrix_standard: Listen now to what the #matrix_standard is and what it can do to help you #improve your #information, #advice and #gui…5 days
RT @Cornwalltrain: Thanks, its was a great service https://t.co/pHugm9OJyu5 days
Contact

PO Box 14,
Grantham,
Lincolnshire,
NG31 0EL

t: 020 3880 5059
e: info@assessmentservices.com

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