Would your Housing Association value receiving independent feedback that helps you improve your customer service?

Through our less intrusive approach, we can provide you with constructive and independent feedback

Qualitive and quantitative feedback from the staff, partners & residents/tenants
Documentation Review
Onsite interviews
Our Assessor will collate all this information to provide an independent verbal & written feedback and highlights areas of great customer service and areas for improvement

Quote from Newark & Sherwood District Council Housing Services

“Our Assessor highlighted our strengths and weaknesses with a view to drive service improvements. The process also enabled our tenants to be consulted and have a voice heard by an external body.”

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Assessment Services Ltd

PO Box 14,
Grantham,
Lincolnshire,
NG31 0EL
t. 020 3880 5059

e. info@assessmentservices.com

Certifications

Certification Number 0222

Registered Office address: 96 Allestree St, Alvaston, Derby, DE24 8TU