Would your Housing Association value receiving independent feedback that helps you improve your customer service?

Through our less intrusive approach, we can provide you with constructive and independent feedback

  • Qualitive and quantitative feedback from the staff, partners & residents/tenants
  • Documentation Review
  • Onsite interviews
  • Our Assessor will collate all this information to provide an independent verbal & written feedback and highlights areas of great customer service and areas for improvement

Quote from Newark & Sherwood District Council Housing Services

“Our Assessor highlighted our strengths and weaknesses with a view to drive service improvements.  The process also enabled our tenants to be consulted and have a voice heard by an external body.”

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Assessment Services Ltd

PO Box 14,
Grantham,
Lincolnshire,
NG31 0EL
t. 020 3880 5059

e. info@assessmentservices.com

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Certification Number 0222

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Registered Office address: 96 Allestree St, Alvaston, Derby, DE24 8TU

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