Is your University getting the recognition it deserves for its customer service?

Customer Service Excellence is a nationally recognised standard

Customer Service Excellence customers identified some of the below benefits of assessment:

Recognition of our achievements
Staff confidence and morale increased through improved customer focused culture
Opportunity to benchmark against best practice
Interviews of stakeholders promoted our services and service standard

Why Assessment Services?

Support Universities through each step
Unique on-line assessment tool makes planning easy
Less intrusive approach
Offer approaches that suit clients needs
Celebrate Customer Service Excellence customer success
Promote your University’s customer service through our various social media platforms
Will recognise your University’s certification on the Customer Service Excellence holder’s directory
Committed to adding value

What customers say about Assessment Services in 2019:

100% of customers confirmed they had received value for money
Our average feedback score for the assessment was 9.47/10

0 %

Outcome Satisfaction

“I would happily recommend Assessment Services to other organisations seeking to develop and improve in their approaches to customer service.” Goldsmiths, University of London

Is your University getting the recognition it deserves for its customer service?

Customer Service Excellence is a nationally recognised standard

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Certifications

Certifications

Assessment Services Ltd