Is your University being challenged to improve its customer service?

We have worked with Universities to help them achieve higher levels of customer service excellence

Our processes will constructively challenge your approach to customer service. This includes:

  • Understanding your customer and building an approach to meet their needs
  • How to consult your customers and measure satisfaction effectively
  • Continuously improving performance
  • Preparing for assessment, (if you wish to achieve a certification)

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Assessment Services Ltd

PO Box 14,
NG31 0EL
t. 020 3880 5059



Certification Number 0222

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Registered Office address: 96 Allestree St, Alvaston, Derby, DE24 8TU

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