Our average feedback score for the assessment was 9.47/10
0
%
Outcome Satisfaction
CSE Certificated Customer that switched assessment body – “The approach to the assessment was very different to that of other assessment bodies. However, feedback from staff on the approach was positive and made staff feel as if they had ownership of the assessment process and of the customer service approach taken internally.”
Our philosophy is ‘We Care, We Assess, We Add Value’ by ensuring that we continually review our processes and we listen to our customers to ensure;
- Our assessments are cost effective
- Our assessment methodology is less onerous,
- Our processes are customer friendly (Our external accreditations also confirm this)
- We embrace modern technology
- Provide relevant constructive feedback
