With 9.82/10 of our customers satisfied with the Assessor’s verbal feedback and report... WE THINK OURS DOES!!
Through our less intrusive approach Assessment Services provide you with constructive and independent feedback through;
- Qualitative and quantitative feedback from the staff, partners & customers
- Documentation Review
- Onsite customer interviews
- Our Assessor will collate all this information to provide an independent verbal & written feedback and highlights areas of great customer service and areas for improvement
FEEDBACK SATISFACTION
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“The responsiveness of our Assessor and the continued dialogue (regular phone calls) throughout the process. Really thorough, challenging, but enjoyable on-site assessment, where all staff felt part of the process” – Goldsmiths, University of London – Student Experience Directorate
