learning from experience

October 2020

green grass field sunset scenery

Aberystwyth University Wanted CSE

We were unsure of whether to continue with CSE this year because of work pressure of adapting services because of COVID-19 and also stress of undergoing assessment remotely for the first time. However I’m really glad that we went ahead. It was a good opportunity to reflect on what we’d been doing, and because everything we’d been doing had been to support students and staff during COVID-19 crises, I found that we had plenty of recent evidence to be able

Read More »
green grass field near body of water during daytime

Conwy Council – Why we want CSE

Conwy County Borough Council’s Environment, Roads and Facilities section has just completed their 3 year Review Assessment against the Customer Service Excellence Standard.  We value CSE – it’s important because it allows us to evaluate our service and enables us to provide an improved experience to customers. Our customers know what to expect from us. We listen too, and engage with customers in feedback, which helps us deliver improved performance and share best-practice across the service. Because it’s important to us,

Read More »

Contact Us

Assessment Services Ltd

PO Box 14,
Grantham,
Lincolnshire,
NG31 0EL
t. 020 3880 5059

e. info@assessmentservices.com

Certifications

UKAS Product Certification logo
Certification Number 0222

© 2018 All rights reserved​

Skip to content