We would like to congratulate the following SME Growth Managers and Business Advisors who are delivering business support across West and North Yorkshire on their achievement of the SFEDI Level 5 Certificate in Professional Business and Enterprise Support Services:
- Peter MacKenzie-Shaw
- Paul Collins
- Rachael Thurlbeck
- Gill Wilson
- Sarah Thomas
- Brad Coulson
- Edwin Baker
- Jenny Hill
- Nicholas White
- Henry Hopper
- Heidi Green
Congratulations to Tracey Hylton-Burrows from Nottingham City Council has achieved her SFEDI Level 3 Award in Enterprise Mentoring.
The following organisations have successfully retained certification against the Customer Service Excellence Standard:
- University of Lincoln – Library
- Babcock LDP
- Overseas Pensions Department – Department for International Development
- NHS Wales Shared Services Partnership – Procurement Services
Finally, congratulations to Wrexham Family Information Service who has completed their initial assessment and achieved the Family First Quality Award (FFQA) including the Information Advice Quality Framework (IAQF) Wales.
